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    Latest Consumer Reports Auto Reliability Survey Has Buick In the Top 3

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      A domestic brand cracks the top three!


    It seemed that it would never happen, a domestic brand cracking into the top three of Consumer Reports' annual Auto Reliability Survey. But in the 2016 survey, Buick became the first domestic brand in three decades to be in the top three of reliable brands - behind Lexus and Toyota.

    “Buick’s achievement is commendable and sure to be a wake-up call to other manufacturers. One reason why the brand has been able to leapfrog others in the General Motors’ stable has been its limited vehicle lineup--with none of the pickups and truck-based SUVs that have negatively impacted Cadillac and Chevrolet,” said Jake Fisher, Consumer Reports’ director of automotive testing in a statement.

    For the 2016 survey, Consumer Reports changed up their predicted reliability score to a 0-100 scale. Brands that score between 41 to 60 were deemed to be reliable. If a brand finishes below, it is deemed to be less reliable, while those that finished above were deemed to be more reliable. 

    Rounding out the top ten list include Audi, Kia, Mazda, Hyundai, Infiniti (up 16 spots), BMW, and Honda. Chevrolet was the second highest domestic brand by finishing 15th. Ford placed 18th in the survey, still being troubled by the dual-clutch transmissions used in the Fiesta and Focus. FCA had a rough showing again with Chrysler, Fiat, and Ram Trucks finishing in the bottom three. 

    Other notes from the 2016 Annual Auto Reliability Survey:

    • Tesla is now part of the survey as they now have two models - Model S and X. They placed 25th. The Model S saw its reliability rating improve to average, while the Model X is toward the bottom due to numerous problems.
    • Subaru fell out of the top 10 because of the WRX and STI getting below average reliability, and the Legacy/Outback falling to average.
    • The recently redesigned Honda Civic is said to have “much-worse-than-average” reliability due to issues with the infotainment and power accessories. 

    Source: Consumer Reports, Automotive News (Subscription Required)
    Press Release is on Page 2


    Consumer Reports 2016 Annual Auto Reliability Survey: Buick Becomes First Domestic to Reach the Top Three

    • New Honda Civic Plagued with Power Equipment and Infotainment Systems Problems

    YONKERS, NY – While Asian brands continue to dominate, Buick has become the first domestic brand in more than three decades to earn a place in the top three most reliable brands in Consumer Reports’ Annual Brand Reliability Survey. The findings were announced during a press conference before the Automotive Press Association in Detroit today.

    There was trouble, too, for one of the imports: Honda’s popular Civic model proved to have “much-worse-than-average” reliability due to problems with its power equipment and infotainment systems. The Civic was North American Car of the Year for 2016.

    Buick, General Motors’ near-luxury brand, has been hovering in the top 10 of CR’s brand reliability rankings for the past few years. But CR’s latest findings show Buick has joined Lexus and Toyota on the podium for the first time since the organization began tracking brand performance in the early 1980s. Chevrolet ranks as the second-best domestic brand and is in 15th place overall among the 29 brands covered.

    Consumer Reports—the world’s largest and most trusted consumer nonprofit—first published its annual brand reliability rankings in 2001. That initial analysis showed that domestic nameplate vehicles had been lagging behind Japanese and European imports for the previous 20 years. Factoring in that history makes Buick’s third-place finish the highest for any American brand in more than 35 years.

    “Buick’s achievement is commendable and sure to be a wake-up call to other manufacturers,” said Jake Fisher, Consumer Reports’ director of automotive testing. “One reason why the brand has been able to leapfrog others in the General Motors’ stable has been its limited vehicle lineup--with none of the pickups and truck-based SUVs that have negatively impacted Cadillac and Chevrolet.”

    All of the Asian nameplates scored among the top half of the 29 brands tested, accounting for seven of the top 10 spots. Lexus and Toyota continued their domination, finishing in first and second place for the fourth straight year. All nine Lexus models CR rated had better-than-average reliability, as would have Toyota, had it not been for the below average score of the redesigned 2016 Tacoma pickup truck.

    Among the other Asian brands, Infiniti made the biggest gain, while Acura was up six spots and Nissan moved up two. All Mazda models remained above average except for the new CX-3 small SUV, which came in at average. Kia and Hyundai continue to surge up the rankings, coming in at five and seven this year. No Kia or Hyundai models scored below average.

    Honda has continued with its erratic trajectory, making landfall at number 10 among all brands. Usually a top finisher known for reliability, the brand has been hurt by new introductions. In addition to the new Civic, the redesigned Pilot SUV was just average.

    Historically a strong performer, Subaru is an example of how smaller manufacturers can be helped—or hindered—by the performance of one or two models. Subaru fell out of the top 10, hurt by the 2016 Legacy and Outback falling to average, and the sporty WRX/STi dropping to below average.

    Reliability improvements helped some luxury brands move up. Infiniti jumped 16 spots to number eight, but the brand still runs hot and cold. The older QX50 SUV and Q70 sedan had top scores, but the newer QX60 SUV and Q50 sedan were below average. BMW also moved into the top 10, with the 5 Series, X5, and i3 improving to average.

    Audi has had several years of upward progress, and it continues to rank in the top five. The new Q7 and the Q3 SUVs were very reliable. Other European brands continue their inconsistency. Mercedes was one of the big movers, jumping four spots to number 17. The 2016 GLC, which replaced the reliable GLK, launched with well-above-average reliability, and the GLA and GLE SUVs were average. But the large GLS SUV was among the 20 most trouble-prone new cars in the survey, and the C- and S-Class sedans remained unreliable.

    Volkswagen and Volvo, however, tumbled. Aside from the Tiguan SUV, all other VW models had below average reliability. The redesigned XC90 was the big culprit in Volvo’s plunge to the bottom third ranking, with its touch-screen infotainment and climate systems being particularly problematic.

    Transmissions with more ratios and advanced drivetrains continue to be a challenge for a number of brands. While the Acura TLX and Jeep Cherokee have seen improvements in the reliability of their nine-speed automatics, earlier models are still problematic. Ford’s dual-clutch automatic transmission continues to afflict the Fiesta and Focus, which is one reason they are among the lowest-scoring models. Likewise, early versions of the current Nissan Pathfinder and similar Infiniti QX60 SUVs continue to suffer from problems with their continuously variable transmissions.

    Other GM marques did not fare as well as Buick. Chevrolet saw gains, moving up five spots since last year. It was helped in particular by the stellar reliability of the redesigned 2016 Cruze, which topped all compact cars, and the Corvette, which moved up to average. Cadillac has two models with below-average reliability—the Escalade and small ATS sedan—while the CTS and XTS sedans were average or better. GMC has dropped, hurt by its versions of the same large SUVs and pickup trucks that haunt Chevrolet.

    Consumer Reports requires at least two models with sufficient data in order to be included in its brand reliability rankings. With the introduction of the new Model X SUV, Tesla is now included and is ranked toward the bottom, at 25th. The Model X launched with abundant problems, including frequent malfunctions of the falcon-wing doors, water leaks, and infotainment and climate-control system problems. The Model S gained ground this year, improving to average reliability.

    Fiat-Chrysler continues its turbulent voyage. The Fiat 500L, the most trouble-prone new car for the past two years, is now only the seventh-most troublesome. No Fiat or Ram vehicle managed even an average reliability rating. Only the Chrysler 300 sedan, Dodge Grand Caravan minivan, and Jeep Patriot SUV managed an average or better score.

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    6 minutes ago, surreal1272 said:

    You really did click on the wrong thread because this is about Buick, not FCA.

    Says the guy who inserts Lincoln, a company not even mentioned in the article, into the thread.

    Typical SJW. Do as I say, not as I do. :huh:

     

     

     

     

     

     

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    1 hour ago, ccap41 said:

    EXACTLY! That's why I hate these so much. They're just very inaccurate.

    They also do not spell out the real issues.  With my beloved BRZ/FRS twins, they list fuel pump issue.  Fuel pump issue is a noise known to owners as crickets, car will run 300,000 miles with a noisy fuel pump no problem.

    First gen VW TDI common rail (2009-2014 anything but the Passat) high pressure fuel pump would blow and send shrapnel through the system, resulting in a repair that ran between $3500 and $8000.  Aftermarket came up with a two micron filter that partially solved this, but it was a known issue for VW for 5 years and they never did a damned thing but have a soft warranty where they would pay dealers in some cases to repair cars.

    They also never extended the warranty to Canada, so if you were a Canadian customer you were SOL.

    And yet CR said that the BRZ was below average reliability for the fuel pump issue and rated the VW TDI models as average. That is a major failure to the future owners of these vehicles, 99 percent of whom are not gear heads like we are.

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    20 minutes ago, FordCosworth said:

    Says the guy who inserts Lincoln, a company not even mentioned in the article, into the thread.

    Typical SJW. Do as I say, not as I do. :huh:

     

     

     

     

     

     

    There was a good reason for the Lincoln reference and it was actually a compliment to Lincoln as to why I mentioned it. For years, they were easily in CRs top 10 in the 2000s, using the same formula that Buick is using now (other than BOF SUVs). Understand that now or do you want to continue this stupid SJW crusade when it doesn't even apply here?  :banghead:

    25 minutes ago, A Horse With No Name said:

    They were mentioned in the article.

    True but that is not what the thread is about and he knows it. He wants to criticize me for bringing up Lincoln (which I brought up for reference in regards to Buick) while bringing up FCA like it doesn't matter (and he wasn't even referring to the CR report anyway). BTW, Ford is mentioned as well and since Lincoln is a part of Ford...

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    Are we just quoting the article now? 

    "Rounding out the top ten list include Audi, Kia, Mazda, Hyundai, Infiniti (up 16 spots), BMW, and Honda."

    Ha. Shows how credible this report is when AUDI finishes 4th.

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    2 hours ago, ccap41 said:

    Are we just quoting the article now? 

    "Rounding out the top ten list include Audi, Kia, Mazda, Hyundai, Infiniti (up 16 spots), BMW, and Honda."

    Ha. Shows how credible this report is when AUDI finishes 4th.

    I think a more critical question to ask is what cars are built where an automaker has not clearly lost its way.  Honda has built some brilliant cars, like the NSX, prelude, older Civic SI's the older generations of Accords, the S2000 and many others. Current product line seems in many ways kind of value engineered in a bad sort of a way and genuinely uninspired.

    A car should be a purchase you make with passion for something built with passion, not merely a Corolla because everything else is equally passionless.

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    7 minutes ago, Stew said:

    CR is worthless.   most of their bad ratings seem to be based on infotainment system crap. 

    Remember when they rated the Hummer poor because people complained about fuel economy? :duh::duh:

    I'm not saying that Hummers were bastions of reliability... but come on... to rate a Hummer poor based on fuel economy is to miss the point entirely. 

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    6 minutes ago, Stew said:

    CR is worthless.   most of their bad ratings seem to be based on infotainment system crap. 

    Totally agree, they rated the Escalade the worst luxury SUV due to cramped interior and poor infotainment system.

    WTF, I am 6'6" tall and at 280lbs not small, yet the current Escalade is very roomy for me, so what is cramped as they are so vague it is pathetic.

    CR is not objective but clearly agenda driven by the Asians who pay the most to advertise in their piss poor magazines and books.

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    8 minutes ago, Drew Dowdell said:

    Remember when they rated the Hummer poor because people complained about fuel economy? :duh::duh:

    I'm not saying that Hummers were bastions of reliability... but come on... to rate a Hummer poor based on fuel economy is to miss the point entirely. 

    Holy smokes, some people just lack common sense.

    8 minutes ago, dfelt said:

    Totally agree, they rated the Escalade the worst luxury SUV due to cramped interior and poor infotainment system.

    WTF, I am 6'6" tall and at 280lbs not small, yet the current Escalade is very roomy for me, so what is cramped as they are so vague it is pathetic.

    CR is not objective but clearly agenda driven by the Asians who pay the most to advertise in their piss poor magazines and books.

    That is insane.  That and when they would give Corollas recommended ratings, but not the Nova/Prism and the only difference was the badge on the grill?   Can't even remotely take them seriously. 

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    25 minutes ago, Drew Dowdell said:

    Remember when they rated the Hummer poor because people complained about fuel economy? :duh::duh:

    I'm not saying that Hummers were bastions of reliability... but come on... to rate a Hummer poor based on fuel economy is to miss the point entirely. 

    People whine endlessly when car makers give us in many ways an excellent choice of vehicles.  People over on the Miata Forum are complaining they can't get a yellow Miata.  Never going to buy another Mazda product...when they should be glad they are offered a low volume specialty convertible in the first place.

    28 minutes ago, dfelt said:

    Totally agree, they rated the Escalade the worst luxury SUV due to cramped interior and poor infotainment system.

    WTF, I am 6'6" tall and at 280lbs not small, yet the current Escalade is very roomy for me, so what is cramped as they are so vague it is pathetic.

    CR is not objective but clearly agenda driven by the Asians who pay the most to advertise in their piss poor magazines and books.

    My sister and her husband run a catering business and were rated number one caterer in Western North Carolina.  They dropped to number two the next year when they did not buy advertising in the magazine giving the rating.

    God only knows what BMW Benz and Toyota do for the folks at places like car and driver.

    21 minutes ago, Stew said:

    Holy smokes, some people just lack common sense.

    That is insane.  That and when they would give Corollas recommended ratings, but not the Nova/Prism and the only difference was the badge on the grill?   Can't even remotely take them seriously. 

    Millions of people do.

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    32 minutes ago, dfelt said:

    Totally agree, they rated the Escalade the worst luxury SUV due to cramped interior and poor infotainment system.

    WTF, I am 6'6" tall and at 280lbs not small, yet the current Escalade is very roomy for me, so what is cramped as they are so vague it is pathetic.

    CR is not objective but clearly agenda driven by the Asians who pay the most to advertise in their piss poor magazines and books.

    They seem unable to think outside the box.  They down re vehicles as terrible that people freaking love.  The Jeep Wrangler has one of the largest cult followings of any vehicle on the planet and yet it is at the bottom of the CR scores.

    It is almost like the CR editors don't think people are smart enough to decide on their own if they like a car.

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    On 10/26/2016 at 4:06 PM, A Horse With No Name said:

    People whine endlessly when car makers give us in many ways an excellent choice of vehicles.  People over on the Miata Forum are complaining they can't get a yellow Miata.  Never going to buy another Mazda product...when they should be glad they are offered a low volume specialty convertible in the first place.

    My sister and her husband run a catering business and were rated number one caterer in Western North Carolina.  They dropped to number two the next year when they did not buy advertising in the magazine giving the rating.

    God only knows what BMW Benz and Toyota do for the folks at places like car and driver.

    Millions of people do.

    i've worked at a lot of places that somehow end up getting a 'best place to work' award from some publication or organization.

    they sure do a great marketing job to get that.  Maybe there is a lobbying component here as well.

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    1 minute ago, regfootball said:

    i've worked at a lot of places that somehow end up getting a 'best place to work' award from some publication or organization.

    they sure do a great marketing job to get that.  Maybe there is a lobbying component here as well.

     

    1 minute ago, regfootball said:

    i've worked at a lot of places that somehow end up getting a 'best place to work' award from some publication or organization.

    they sure do a great marketing job to get that.  Maybe there is a lobbying component here as well.

     

    1 minute ago, regfootball said:

    i've worked at a lot of places that somehow end up getting a 'best place to work' award from some publication or organization.

    they sure do a great marketing job to get that.  Maybe there is a lobbying component here as well.

    It is all highly political.

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