Jump to content

GM finally reaches out to its dealer reps

Recommended Posts

GM finally reaches out to its dealer reps

May 14, 2010 - 12:43 pm ET

Chrissie Thompson covers General Motors for Automotive News

The old General Motors had a reputation for having too many meetings. Turns out there was at least one big exception.

GM's staff of field representatives hadn't convened in Detroit in a decade until the 1,000-person dealer-relations team gathered here last month.

The meeting included a trip to the Tech Center in nearby Warren. That's a pilgrimage most of the field staff had never made -- unacceptable to GM's car-guy-turned-North-American-president.

"We were still selling a lot of cars, but we were not one company," Mark Reuss told two of us in a recent interview.

Another rarity for GM, Reuss said, was his decision to ask California field reps for their input on a plan to turn around GM's performance in Los Angeles in the next two years.

An hour later, Reuss got an e-mail: "'Wow. Do you think we could really do this?' We've got good people, but no one's asked them," he said.

Now that Reuss is asking, let's see how good those GMers really are.

Read more: http://www.autonews.com/article/20100514/BLOG06/100519907/-1#ixzz0nwbNXRCs

Share this post

Link to post
Share on other sites

Your content will need to be approved by a moderator

You are commenting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Who's Online   1 Member, 1 Anonymous, 18 Guests (See full list)

About us

CheersandGears.com - Founded 2001

We ♥ Cars

Get in touch

Follow us

Recent tweets



Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.