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NINETY EIGHT REGENCY

Related JD Power News and Consumer Reports

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What Consumer Reports says

J.D. Power and Associates offers just one of the nation's trusted reports on automotive quality -- and not all agree that the quality gap is closed.

Last year's Consumer Reports annual reliability survey, released in October 2009, showed that the Detroit Three -- specifically, Ford -- were closing the quality gap.

But the survey, which looks at data over a three-year period, didn't show that it was closed.

Consumer Reports said General Motors still was posting mixed results with its models, and it noted that Chrysler had a long way to improve.

The magazine bestowed its "recommended" label on 24 models by Ford, eight from GM and just one from Chrysler.

What else the J.D. Power quality study found

Here are other noteworthy findings from J.D. Power's Initial Quality Study:

• General Motors' Lansing Grand River plant, which makes the Cadillac CTS, won a bronze award in the North/South America category, with 37 problems per 100 vehicles. It was the only U.S. plant recognized in the study. The plant produced two new versions of the CTS in its lines this year, the CTS Sport Wagon and CTS-V.

• BMW's Mini brand posted the largest quality improvement.

• The Lexus LS had the fewest quality problems in the industry, with 0.55 problems per vehicle.

JEWEL GOPWANI

J.D. Power and Associates' 2010 Assembly Plant Quality Awards

Platinum Award

Daimler; East London, South Africa. 28 problems per 100 vehicles. Builds Mercedes Benz C-Class

North/South America

Gold: Toyota; Cambridge South, Ontario. 30 problems per 100 vehicles. Builds Lexus RX

Silver: Ford; Hermosillo, Mexico. 33 problems per 100 vehicles. BuildsFord Fusion, Lincoln MKZ and Mercury Milan

Bronze: General Motors; Lansing. 37 problems per 100 vehicles. Builds Cadillac CTS and STS

Asia pacific

Gold: Toyota; Kyushu 2, Japan. 32 problems per 100 vehicles. Builds Lexus ES, IS and RX

Silver: Toyota; Tahara 3, Japan. 33 problems per 100 vehicles. Builds Lexus GS, IS and LS

Bronze: Toyota; Kyushu 1, Japan. 37 problems per 100 vehicles. Builds Lexus HS and RX; Toyota Highlander

europe and africa

No gold

Silver: Porsche; Stuttgart, Germany. 32 problems per 100 vehicles. Builds Porsche 911 and Boxster

Bronze: Daimler; Sindelfingen, Germany. 33 problems per 100 vehicles. Builds Mercedes Benz CL-Class, CLS-Class, E-Class Sedan and S-Class

link:

http://www.freep.com/apps/pbcs.dll/article?AID=/20100618/BUSINESS01/6180449/1210/BUSINESS01/Toyotas-troubles-behind-its-big-tumble-in-quality-survey&template=fullarticle

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