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Dodge announces 3/36 no-cost maintenance on select Durango and Journey models

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Dodge announces 3/36 no-cost maintenance on select Durango and Journey models

by Zach Bowman (RSS feed) on Dec 20th 2010 at 6:27PM

citadel-630.jpg

Chrysler has unveiled a new no-cost maintenance program for certain Dodge Journey and Durango models. Buyers who opt for the Durango Citadel or the Journey Lux will be treated to free maintenance for three years or 36,000 miles that includes oil and oil filter changes every three months or 3,000 miles as well as scheduled and recommended maintenance at 6,000 mile intervals. The program also throws in $1,000 worth of trip-interruption coverage, towing and roadside assistance up to $100 and $35/per day car rental should you get into an accident. All told, Chrysler says that the program has a retail value of around $1,100.

We're guessing that no-cost maintenance is an effort to lure buyers to deeper ends of the Durango and Journey option pools. Of course, knowing that you won't have to shell out a dime for routine work on your vehicle is likely to be a big selling point when either the newly reworked crossovers are lined up against their competitors. Hit the jump for the full press release.

[source: Chrysler]

Show full PR text

Dodge and Mopar® Announce "No-cost Maintenance Plus" Plan for Durango Citadel and Journey Lux Buyers

* "No-cost Maintenance Plus" plan offers worry-free driving benefits for three years or 36,000 miles

December 20, 2010 , Auburn Hills, Mich. - Dodge and Mopar® are wrapping customers in a worry-free ownership experience. In addition to a load of standard luxury features, the Dodge brand's all-new Durango Citadel and Journey Lux models also feature Mopar's new "No-cost Maintenance Plus" plan, a 3-year or 36,000-mile maintenance plan designed to make lives easier and vehicle ownership hassle-free.

"The new Dodge Durango Citadel and Journey Lux models are loaded with features and content typically found on competitor vehicles priced tens of thousands of dollars more," said Ralph Gilles, President and CEO – Dodge Brand. "This new no-cost maintenance plus plan gives our loyal customers, as well as customers who are discovering the Dodge brand for the first time, unparallelled peace of mind."

"Our mission at Mopar is to add value to our customer's experience with our vehicles and our brands," said Pietro Gorlier, President and CEO – Mopar, Chrysler Group LLC's service, parts and customer-care brand. "With this specific no-cost maintenance plan, we are offering an added benefit to those customers who check all of boxes on their all-new Durango or Journey. In addition, we are helping these customers build a long-term relationship with their local dealer."

The "No-cost Maintenance Plus" plan has a retail value of $1,100. Features include:

* Benefits of 3 years or 36,000 miles

* $0 deductible

* Oil, oil filter changes and lubrication (3-month/3,000-mile service intervals)

* Scheduled and recommended maintenance (6,000-mile intervals)

* $35/day car rental allowance (car rental allowance for any overnight dealership mechanical repair, 5-day maximum per occurrence)

* $35/first day rental (car rental allowance or taxi service for any dealership mechanical repair or maintenance service [includes bodywork])

* $100 "Sign-and-go" towing and roadside assistance

o Benefits include towing, flat tire change (with existing good spare) battery jump, out-of-gas fuel delivery (maximum 2 gallons), and lockout service (i.e. keys locked in vehicle or frozen lock), as much as $100 per occurrence

* $1,000 trip interruption coverage. Provides as much as $1,000 for lodging, meals and car rental expenses if:

o The vehicle is inoperable due to a component failure covered by the factory warranty AND

o The failure occurs more than 100 miles from home

link:

http://www.autoblog.com/2010/12/20/dodge-announces-3-36-no-cost-maintenance-on-select-durango-and-j/

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Dodge, Mopar Offer 'No-Cost' Maintenance For Top-Trim Durango, Journey

By Nelson Ireson

Editor

December 20th, 2010

If you're plunking down something north of $30,000 for a well-trimmed crossover or SUV, $50-100 for an oil change every few months probably isn't going to put your family out on the street. Nevertheless, it's nice to get things included in the purchase price, and that's just what Dodge and Mopar are teaming up to do for the loaded Durango Citadel and Journey Lux.

The new 2011 Durango, in case you missed it, gets a wicked new look, a focus on aerodynamics, plus the benefit of much of the materials and design lessons learned on the new Jeep Grand Cherokee, interpreted through the Dodge lens. Now you can add to that 3-year/36,000-mile "no-cost" maintenance when you opt for the top-tier Citadel trim package. That includes oil, filter, and lube jobs at three month/3,000-mile intervals, a $35/day car rental allowance, a $100 "sign and go" towing and roadside assistance program, and $1,000 in trip interruption coverage to help beat the cost of an unplanned mechanical failure during a voyage.

Why offer free maintenance? According to Dodge president and CEO Pietro Gorlier, "With this specific no-cost maintenance plan, we are offering an added benefit to those customers who check all of boxes on their all-new Durango or Journey. In addition, we are helping these customers build a long-term relationship with their local dealer." In other words, they are aiming to make money in maintenance and repair work long after the free and warranty coverage run out.

The 2011 Dodge Journey Lux gets the exact same treatment, and the "no-cost" maintenance operates in addition to the existing five-year/100,000-mile powertrain warranty already offered on both vehicles.

link:

http://www.thecarconnection.com/marty-blog/1052729_dodge-mopar-offer-no-cost-maintenance-for-top-trim-durango-journey

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Dodge Durango, Journey handed free maintenance

10:51 AM

To attract buyers to Dodge's revamped family crossovers – the 2011 Dodge Journey and 2011 Dodge Durango – Chrysler Group is adding free maintenance for three years on models that come with loads of options.

The "No-Cost Maintenance Plus" plan includes the following things like oil changes and scheduled and recommended maintenance . There's also free towing and $1,000 of trip interruption coverage to cover any lost bookings if your car breaks down.

Chrysler hasn't announced if any of its Jeep, Chrysler brand or Ram vehicles will get the service as well, but we wouldn't be surprised if at least the Chrysler brand offers something similar as it tries to reach a more affluent audience. The Durango and Journey go on sale this month:

The 2011 Durango's Citadel, which starts at $41,795, includes a heated steering wheel, adaptive cruise control and a navigation system. The Journey's Lux trim ($32,740), which includes an 8.4-inch touch-screen navigation system, will also get the service.

link:

http://content.usatoday.com/communities/driveon/post/2010/12/dodge-durango-journey-now-with-free-maintenance/1

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