Saturn sales experience to get even better

[haypops]

saturnfans article

At home extended dest drives, 24/7 live chat at the Saturn web site, 30 ay exchange policy, and certified financial managers at the detailers seem an industry high point.

[Dsuupr]

I've wondered why they havn't done this for years. The other one is oil changes where you are. Have a truck that drives around with the equipment needed for basic repairs and oil changes.

[intrigued]

in the mid 90s Olds had the 30 day exchange policy. My folks used it in 94 when they got their regency elite that year. They had originally bought a moderatley optioned "cherry black" one but decided it was to close on colour to their previous car. They exchanged it for a beige one in about 2 weeks. Worked great for them, only putting about 100 miles on the first car. My dad asked out of curiosity if they were still doing it when we bought the intrigue in december of 99 nd they gave us a resounding "hell no." Evidently a lot of people were abusing the policy, running up 1500 miles or more than exchanging the car.