Care By Volvo is a very intriguing option for buyers. For just $600 or $700 month, you can get into XC40 with insurance, maintenance, replacement of wear items, telematics-based concierge service. The subscription lasts 24 months and provides a yearly allowance of 15,000 miles, along with the option to swap into a new model after 12 months.
But Roadshow reports that Volvo had some issues with getting Care By Volvo up and running. Readers tell the outlet they have been waiting on their vehicles with barely any updates coming from Volvo. Forum and Reddit posts are expressing the same thing with some reporting hold-ups due to paperwork.
There is some good news for those who ordered a vehicle through Care By Volvo.
"The first round of paperwork has gone out to several customers and we are on track to deliver the first Care by Volvo cars before month [May] end," said Volvo spokesman Jim Nichols.
Volvo did not reply to Roadshow's inquiries into how many people have signed up for the program, how many XC40s have been delivered, or how many people are still waiting for their vehicles. We may have an answer to the first inquiry thanks to a Reddit poster who wrote this,
I contacted an agent via CBV chat today to inquire about lead times for new orders and got the following response:
Due to the high demands for the XC40 Care By Volvo subscription, if you were to place your XC40 Care By Volvo order now [5/25], deliveries are expected early 2019.
While Volvo is still ironing out the various issues with Care, they are planning to add the new V60 and upcoming S60 in the near future.