Lexus, Cadillac Top Consumer Satisfaction Survey

Northstar · September 18, 2005

Lexus, Cadillac Top Consumer Satisfaction Survey The Daily Auto Insider Friday, September 16, 2005 September 2005 Lexus is the highest-rated brand in terms of consumer satisfaction for 2005, barely topping Cadillac, according to a study released by automotive consulting firm AutoPacific, Inc. The results are calculated from owner satisfaction across 45 specific areas related to a vehicle's operation, comfort, safety and the overall purchase/lease experience, according to an AutoPacific news release. The 2005 ratings reflect input from buyers and lessees of new vehicles acquired September 2004 through January 2005. Cadillac won in 2001, shared top honors with Lexus in 2002 and won outright again in 2003. Lincoln won in 2004 and Lexus moves again into top spot for 2005. However, the vehicle registering highest overall satisfaction in 2005 is the Nissan Titan Full Size Pickup Truck. This is the first time that a pickup has won it all. The highest rated car is the Nissan Maxima, its affordable luxury mid-size entry. Nissan North America has seven winners this year, tops among the various corporations. Top performers in the survey are: Brand: Lexus Passenger Cars: Premium Luxury Car: Jaguar XJ Entry Luxury Car: Nissan Maxima Luxury/Large Car: Lincoln Town Car Premium Mid-Size Car: Nissan Altima/Buick LaCrosse Standard Mid-Size Car: Mazda6 Compact Car: Scion xB Sports Car: Porsche 911 Sporty Car: Pontiac GTO Light Trucks: Large Light-Duty Pickup: Nissan Titan Large Heavy-Duty Pickup: Dodge Ram HD Compact Pickup: Nissan Frontier Luxury Sport Utility: Volvo XC90 Large Sport Utility: Nissan Armada Premium Mid-Size Sport Utility: Nissan Murano Standard Mid-Size Sport Utility: Chevrolet Equinox/Hyundai Santa Fe Compact Sport Utility: Hyundai Tucson/Honda Element Minivan: Toyota Sienna/Honda Odyssey/Nissan Quest