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"GM's Quality Quandry"

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great article. I went into it expecting another biased GM-bashing article, but it's actually quite good. I bet GM is horribly embarrassed by those minivans, though...

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What has caused "GM's Quality Quandry," and how can they fix it?  Here's one view, from Mark Phelan in the Detroit Free Press.

I should know. as an assembly technician at GMAD Doraville (GA) Assembly i've witnessed appalling miscues on a daily basis watching those perennial also ran vans being snapped together. they are however, just vestiges of the "old GM" mindset. we at Doraville have been ordered to hold the "Alamo" while replacement product being made "up north" can gel, come together.

also, since management (oh -so- cozily embedded with our union reps) couldn't figure a way to manage us into a more quality oriented mood, they've decided to close this plant, pull the rug out from underneath those of us which feel the greatest sense of entitlement. good, i say! hurrah for GM. now, those who're really motivated to work'll have to consider a move 'cross country to work (oh yes indeed) in a more rigidly regimented environment. we'll have to consider if it's worth the anxiety and upheaval to go into a new region with families who'd be loath to uproot and leave the southern comfort of their home state. tough choice. these're tough times. tough love. :ohyeah::pokeowned:

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