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  • Drew Dowdell
    Drew Dowdell

    Chevy Volt Tops Consumer Reports Owner Satisfaction Survey

    December 1, 2011 - Drew Dowdell

    Of Volt owners surveyed by Consumer Reports, 93% of them replied that they would "definitely" buy another Chevy Volt. However, considering less than 6,300 Chevrolet Volts have been sold so far, that number could change.

    Another issue with the number is that the survey was complete prior to the NHTSA announced an investigation into potential Volt battery fires that can possibly occur in the weeks following a severe crash. Chevy announced a remarkable goodwill program to Volt owners offering them the option of a free loaner car, even a Corvette, while the NHTSA completed its investigation.

    Chevrolet had originally announced a goal of 10,000 Volt sales by the end of 2011. In a conference call today, they announced they would miss that goal, but that they would hit 10,000 Volt sales in January 2012.

    The other cars at the top of the Consumer Reports Survey are the Dodge Charger and Porsche 911 both at 91%.

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    I think it was the Dodge Challenger with the high repurchase intent number. I am not surprised at the high satisfaction rate for the Volt, it is the best eco-weeniemobile on the market, and the small sample are very likely fervent disciples.

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