Jump to content
Create New...
  • 💬 Join the Conversation

    CnG Logo SQ 2023 RedBlue FavIcon300w.png
    Since 2001, Cheers & Gears has been the go-to hub for automotive enthusiasts. Join today to access our vibrant forums, upload your vehicle to the Garage, and connect with fellow gearheads around the world.

     

  • William Maley
    William Maley

    Tesla's Factory Stores Draws Ire From Dealers

    William Maley

    Staff Writer - CheersandGears.com

    October 9, 2012

    The way Tesla sells their vehicles is very different from other automakers. Their seventeen stores are modeled after the Apple Store; most are in malls for anyone to walk in and look at the vehicles. If you want to order a Tesla, you can do an online reservation.

    This has drawn the ire of dealers and dealer organizations, which have begun legal efforts to make Tesla's factory stores illegal. Their argument: "Tesla's factory-owned stores present unfair competition for rival dealerships, are inconvenient for consumers needing repairs and, if left unchallenged, ultimately threaten the franchise system," according to a new report from Automotive News.

    "If a manufacturer sees that Tesla is successful with this kind of business model, who's to say they don't break out their own EV product lines and create a separate system that bypasses dealers? It's extremely problematic," said Bob O'Koniewski, executive vice president of the Massachusetts State Automobile Dealers Association.

    Four states (Illinois, Massachusetts, New York and Oregon) have complained about Tesla's business practices and are looking to the law to fight it. Other states have brought questions dealing with Tesla's stores.

    "Tesla may not yet recognize the value of the independent, franchised dealer system, but as its sales increase, NADA is confident it will re-examine its business model. Other companies such as Daewoo did. All companies should be complying with existing laws in the same way dealers are required to," said Montana dealer and NADA Chairman Bill Underriner in a statement.

    Tesla doesn't see a problem with their stores.

    "We do what we're capable of doing, and we do whatever they let us do. It's unique for each location. If we can't be a dealer in a mall, we won't do reservations on-site. We tell people where to go on our Web site to make a reservation." said George Blankenship, Tesla's vice president of sales. "We just want to locate in high-traffic locations and interact with people when they are specifically not thinking of buying a car. We have no motivation to change the laws or how the car industry does its business."

    Source: Automotive News (Subscription Required)

    William Maley is a staff writer for Cheers & Gears. He can be reached at [email protected] or you can follow him on twitter at @realmudmonster.

    User Feedback

    Recommended Comments

    Interesting concept by tesla and it does bring up customer service questions about if it will succeed or fail. While this scares the auto association due to the rules and what they have in place is all about keeping things static. Yet even the auto industry needs to evolve.

    I think Tesla will find they need a hybrid of retail store to service center, I do wonder how the states will take this on.

    It also could be the start of a whole new JIT for buying auto's. You have a selection of demo models at a retail location people can come in and test drive and then order up what they want and have it delivered X weeks later so that every auto becomes a true custom order of only what you want.

    Draw back to this way is you loose the ability to have instant gratification by driving off in your new auto that day or night.

    Is the population ready to change buying habits? Are they willing to only accept a small defined version of an auto? Do they want true custom order of only the features one wants or dictated set lemming packages like Apple?

    Eventually we will see what wins out, I am placing my bet on Tesla having to change to a model closer to the current dealer networks but in a hybrid that give more choice by being a bit more service / retail driven.

    Dealerships need to wake up as I see a fundamental shift coming in the way auto's are sold and marketed.

    Link to comment
    Share on other sites

    Moderator's note: Please steer clear of the EV debate in this thread. There is a very good debate to be had about the way franchise laws are set up and I don't want that to go off the rails by us getting back into the Value of the EV debate. There are plenty of other threads for that.

    Link to comment
    Share on other sites



    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.

    Guest
    Add a comment...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.




  • Support Real Automotive Journalism

    Cheers and Gears Logo

    Since 2001, Cheers & Gears has delivered real content and honest opinions — not emotionless AI output or manufacturer-filtered fluff.

    If you value independent voices and authentic reviews, consider subscribing. Plans start at just $2.25/month, and paid members enjoy an ad-light experience.*

    You can view subscription options here.

    *a very limited number of ads contain special coupon deals for our members and will show

  • Similar Content

  • Posts

    • I saw a Subaru Outback with personalized plates saying "B O X    L N C H" . . . . now that I have your attention  ... j/k
    • Good morning, folks ... Happy Nixon's Birthday!
    • With Boeing having signed a 20yr agreement with Canada and moving R&D and Manufacturing to Canada, I can easily see this flip back to Boeing as Canada is going to want to support business and jobs that are based in Canada. I would not say this is a done deal as the bulk of the order with Airbus is Options, which are easily canceled. Boeing started with a $240 Million Investment in 2024 in Canada. Boeing to Invest $240 Million CAD in Québec Aerospace Innovation Then added $85 million more in early 2025. Boeing Commits $85M To New Canadian Innovation Zone Espace Aéro Then came the big bomb shell at the end of the year that had Idiot47 going off as $5.4 Billion will now be spent in Canada rather than the U.S. In 2025, Boeing is significantly expanding its footprint in Canada. While it is not moving its entire operation, it is shifting more manufacturing and research capability there as part of a $5.4 billion investment obligation (ITB) linked to Canada’s purchase of P-8A Poseidon aircraft. Where the Manufacturing is Moving/Expanding: • Winnipeg, MB: In June 2025, Boeing opened a 12,000 sq. ft. expansion to its composite plant. This doubled its capacity to build parts for the 737 MAX and 787 Dreamliner. • Montreal, QC: Boeing is investing $240 million into the "Espace Aéro" innovation zone. This includes manufacturing and R&D for next-gen landing gear (with Héroux-Devtek) and autonomous air taxis (Wisk Aero). • Parksville, BC: A $13 million investment in COTA Aviation has funded new advanced manufacturing equipment and a training facility for aerospace production. • Mount Pearl, NL: A $10.3 million investment in Solace Power is establishing a new electronics production facility for aerospace parts in Atlantic Canada. • Alberta: A $2.7 million investment was made to create the Xpand™ Canada Commercialization Centre, focusing on manufacturing technologies for aerospace and energy security. The stories are all small parts of what adds up to be billions as Boeing cancels expansion and updates for Washington State and North Carolina manufacturing and R&D. Boeing Invests $110M In Espace Aéro - Canadian Manufacturing So many little stories that make up the whole. This all started with the original big investment back in 2020.  Boeing set to boost Canada's economy with $61bn investment | Manufacturing Digital
    • They are buying more Airbus, and changing things around. I think more fleets worldwide will buy more and more Airbus, but Airbus is supply constrained. That's the only thing saving Boeing. 
    • This kind of blocking of the truth and lack of transparency is hurting, not helping our democracy and tends to say that the Head of Homeland / ICE needs to be arrested and put in jail along with all the rest of the stool Pigeons. Minnesota officials say FBI blocked their access to ICE shooting probe
  • Who's Online (See full list)

    • There are no registered users currently online
  • My Clubs

×
×
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.

Hey there, we noticed you're using an ad-blocker. We're a small site that is supported by ads or subscriptions. We rely on these to pay for server costs and vehicle reviews.  Please consider whitelisting us in your ad-blocker, or if you really like what you see, you can pick up one of our subscriptions for just $1.75 a month or $15 a year. It may not seem like a lot, but it goes a long way to help support real, honest content, that isn't generated by an AI bot.

See you out there.

Drew
Editor-in-Chief

Write what you are looking for and press enter or click the search icon to begin your search