Jump to content
  • William Maley
    William Maley

    General Motors Shows Off New OnStar Features

    Sign in to follow this  

      OnStar is making the connected car more of a reality


    The past few years have seen Consumer Electronics Show (CES) become a stage for automakers and suppliers to show off new technologies and even vehicles. Alongside the Chevrolet Volt sneak peek, GM also announced three new technologies for their vehicles.

    First up is Chevrolet announcing a new piece of tech that will be able to predict and notify drivers when certain components need some attention. This is possible by the OnStar 4G LTE system that newer Chevrolet vehicles are being shipped with. Sensors in the vehicle will send data to GM where servers will be able to predict when a part will fail and notify the owner via email, text message, in-vehicle alerts or through the OnStar RemoteLink smartphone app.

    “This is a new chapter in our pursuit to provide customers with convenience and the best overall service in the industry. Using our innovative OnStar 4G LTE connectivity platform, we can actively monitor vehicle component health and notify our customers if covered vehicle components need attention. Nobody else in the industry is offering this,” said Alicia Boler-Davis, General Motors senior vice president of Global Connected Customer Experience.

    The system will be available in Chevrolet vehicles in the 2016 model year. For the time being, the system will only be able to battery, starter motor and fuel pump; though the company is planning to add more parts in the future.

    Along with this change, GM also announced that its OnStar RemoteLink app will get the ability to send a monthly report to owners, outlining key details such as the vehicle’s tire pressure, oil life, and other key maintenance information.

    Next, OnStar announced AtYourService. This feature allows drivers to find local deals and make connections with merchants from their car.

    Launching this year in the U.S. and Canada, AtYourService has teamed up with the likes Dunkin’ Donuts, Priceline.com, RetailMeNot.com, and Entertainment Book to provide deals and information. If a driver using OnStar asks for directions to a point of interest and it has applicable deal or connection to one of its partners, an OnStar advisor can send the info right to the vehicle.

    “On the heels of our 4G LTE connectivity launch last year, OnStar will continually roll out powerful, simple ways to bring daily-relevant connected vehicle features like AtYourService to complement our foundation of safety and security technology. We will continue to innovate in ways that make our customers’ time on the road more efficient and more convenient,” said Mark Lloyd, consumer online officer for OnStar.

    The last announcement is for a new service that will track your driving driving habits during a 90 day span. After 90 days, OnStar will send feedback about how you drive and how you can become a safer driver. If you happen to have Progressive as your insurance provider, you can send that information to lower your insurance rate. Now the important item about this system is that you have the choice to opt in.

    "The driver assessment is meant to help people better understand how they drive and give them feedback on how to be better, smarter drivers. This is the first time we can use actual driving behavior to deliver valuable important feedback to customers who want this information. This new service truly shows the power of the connected car. The beauty of this program is that control is in the hands of the customer. If they wish to participate, we’ll inform them of their driving behavior and then they’re able to choose if they want to share their information with Progressive,” said Greg Ross, director of Business Development and Alliances, Global Connected Consumer Experience, General Motors.

    Source: General Motors

    Press Releases on Page 2


    Chevrolet Opens New Chapter for Driver Assurance

    • Customers will soon drive vehicles that can predict future service needs

    DETROIT – Chevrolet is using advanced connected vehicle technology to give customers an unprecedented level of assurance in their vehicles later this year. This industry-leading prognostic technology can predict and notify drivers when certain components need attention – in many cases before vehicle performance is impacted.

    The predictive technology is initially focused on the battery, starter motor and fuel pump, all critical to starting and keeping a vehicle running. Additional vehicle parts and components are expected to be added in future model years.

    “This is a new chapter in our pursuit to provide customers with convenience and the best overall service in the industry,” said Alicia Boler-Davis, General Motors senior vice president, Global Connected Customer Experience. “Using our innovative OnStar 4G LTE connectivity platform, we can actively monitor vehicle component health and notify our customers if covered vehicle components need attention. Nobody else in the industry is offering this.”

    Building on the 15-year history of connected vehicle technology through OnStar, the prognostic service relies on OnStar 4G LTE to provide data streams from sensors within the vehicle. When a customer has enrolled their properly equipped vehicle in this service, the data is sent to OnStar’s secure servers and proprietary algorithms are applied to assess whether certain conditions could impact vehicle performance. When indicated, notifications are sent to the customer via email, text message, in-vehicle alerts or through the OnStar RemoteLink smartphone app.

    This service is expected to be available on select 2016 Chevrolet Equinox, Tahoe, Suburban, Corvette, Silverado and Silverado HD models equipped with certain powertrains, followed by more Chevrolet vehicles throughout the 2016 model year.

    Prognostic capability is the latest advancement in a suite of services that will keep Chevrolet customers informed from the first day of ownership through many years into the future.

    Another Advancement in Vehicle Diagnostics

    Chevrolet customers with an active OnStar connection today can monitor tire pressure, oil life and other key data points via the OnStar RemoteLink smartphone app or through a monthly diagnostic email sent from the vehicle.

    In 2016, Chevrolet is adding a new capability, which allows customers to check these key data points continuously, without having to wait for their monthly email. Keeping a vehicle’s tires filled to the recommended pressure and keeping vital systems well-maintained can lower fuel costs and extend a vehicle’s life.

    Together, Chevrolet’s advanced diagnostic and prognostic capabilities will keep owners more informed and empowered to make every trip confidently through years of ownership.

    OnStar AtYourService Brings Commerce to Connected Cars

    • Offers hotel booking and delivers incentives from restaurants and retailers

    DETROIT – At the 2015 Consumer Electronics Show, OnStar will preview AtYourService, a commerce and engagement offering that connects drivers with retailers and merchants on their drive, providing information, convenience and money-saving values tied to their specific destinations. In addition, OnStar advisors can now help locate hotels and book reservations.

    AtYourService will roll out in the U.S. and Canada, where OnStar annually receives more than 35 million requests for directions and supports more than 53 million mobile app interactions. Building on these direct connections and adding more daily relevance for subscribers, OnStar has signed initial relationships with partners like Dunkin’ Donuts and Priceline.com.

    Digital coupon providers RetailMeNot and Entertainment Book will supply retail and shopping coupons. Parkopedia will serve data for parking nationwide, and Audiobooks.com will supply e-book content to drivers on the road. When a driver requests directions to a point of interest that has an applicable deal or connection to one of its partners, the OnStar advisor can send the special offer from that merchant.

    “On the heels of our 4G LTE connectivity launch last year, OnStar will continually roll out powerful, simple ways to bring daily-relevant connected vehicle features like AtYourService to complement our foundation of safety and security technology,” said Mark Lloyd, consumer online officer for OnStar. “We will continue to innovate in ways that make our customers’ time on the road more efficient and more convenient.”

    Said Scott Hudler, vice president, Global Consumer Engagement for Dunkin’ Donuts: “We can’t think of a more exciting and targeted way to connect with our guests than when they are in their vehicles looking for a Dunkin’ Donuts restaurant. We’ll bring value to GM drivers while driving those consumers to our stores with instant incentives.”

    Also beginning in early 2015, active subscribers with the full-service plan will be able to book a hotel through an OnStar advisor. Partnering with Priceline.com, OnStar advisors can provide information on availability, cost, amenities, and ratings, then book a hotel reservation and send directions to the vehicle.

    Subscribers can give advisors the general location where they would like to stay and advisors can select from Priceline’s participating hotels in that area. After booking a hotel, customers receive an email confirmation of their reservation. The service provides a simple way to find on-the-go accommodations while drivers keep their eyes on the road and hands on the wheel. In a pilot program, nine out of 10 subscribers said they would book their last-minute hotel needs through OnStar again.

    “We were seeing a growing segment of our business, with Priceline users making same-day reservations for hotels while driving in their cars,” said Randy Schartner, president of The Priceline Partner Network. “Making Priceline hotels available to drivers through OnStar in a safe and secure way is great way for Priceline consumers and GM drivers to become one and the same.”

    This new service will continue to grow over time with new capabilities and more partnerships.

    “By delivering relevant connections, interactions, offers and services based on our subscribers’ needs, we are laying the foundation for a truly cohesive experience,” said OnStar’s Lloyd. ”Our hope is that OnStar AtYourService will help transform the way businesses and consumers interact in connected vehicles.”

    OnStar to Offer Driving Feedback; Customers can Seek Insurance Discounts

    • Progressive® Insurance to offer discounts for consenting driver data use

    DETROIT – Beginning this summer, OnStar will offer customers the opportunity to sign up for a new service that can tell them how well they drive and provide some customers an opportunity to seek discounts from Progressive Insurance.

    The new connected vehicle service will allow OnStar customers a chance to enroll in a program that provides a detailed driving assessment at the end of a 90-day evaluation period. The assessment, provided only to OnStar customers who sign up for this service, will reveal how the customer performed in important driving metrics, comparing that customer against an aggregate of other anonymous enrolled customers. Driving tips will be provided by OnStar based on a customer’s individual assessment characteristics.

    After the assessment, some customers can choose to share their driving data and evaluation information with Progressive through its Snapshot® program, potentially leading to discounted insurance offers. This information sharing will be entirely voluntary following advanced consent from customers.

    “The driver assessment is meant to help people better understand how they drive and give them feedback on how to be better, smarter drivers,” said Greg Ross, director, Business Development and Alliances, Global Connected Consumer Experience, General Motors. “This is the first time we can use actual driving behavior to deliver valuable important feedback to customers who want this information. This new service truly shows the power of the connected car.

    “The beauty of this program is that control is in the hands of the customer,” said Ross. “If they wish to participate, we’ll inform them of their driving behavior and then they’re able to choose if they want to share their information with Progressive.”

    Progressive® Insurance is the first insurance company that will use OnStar data to evaluate actual driving behavior, subject to explicit customer consent, to offer driving-based insurance discounts.

    “We are looking beyond traditional expectations of car makers and insurance providers, toward helping people be smarter drivers,” said Dave Pratt, general manager of usage-based insurance at Progressive. “Providing drivers with feedback benefits consumers by making them more aware of their driving behavior, saving them money and keeping the roads safer. This program makes it easier than ever for consumers to take advantage of the latest in-car technology and the leading usage-based insurance program.”

    The smart driver assessment program is expected to be available for all 2016 GM models, most 2015 models, and select 2013 and 2014 models, starting this summer. The program is only expected to be available for U.S. drivers at this time.

    OnStar customers currently are able to receive low mileage discount offers through other insurance companies. These low mileage programs, however, do not require the collection or use of driver assessment data.

    Sign in to follow this  


    User Feedback

    Recommended Comments

    Sounds like big brother watching you more and more and you get penalized if you do not drive the way they want you too.

    Share this comment


    Link to comment
    Share on other sites


    Join the conversation

    You can post now and register later. If you have an account, sign in now to post with your account.
    Note: Your post will require moderator approval before it will be visible.

    Guest
    Add a comment...

    ×   Pasted as rich text.   Paste as plain text instead

      Only 75 emoji are allowed.

    ×   Your link has been automatically embedded.   Display as a link instead

    ×   Your previous content has been restored.   Clear editor

    ×   You cannot paste images directly. Upload or insert images from URL.




  • Similar Content

    • By Drew Dowdell
      DETROIT — General Motors Co. (NYSE: GM) delivered 746,659 vehicles in the United States in the second quarter of 2019.
      Crossover sales set a new second quarter record after sales grew year over year by 17 percent. Sales of the Chevrolet Silverado 1500 crew cab and GMC Sierra 1500 crew cab were both up 12 percent year over year. The Chevrolet Equinox and Traverse and GMC Canyon all delivered record second quarter sales. Sales of every Buick crossover were up year over year, with the Envision posting a 28 percent sales increase. The Enclave was up 21 percent and the Encore was up 5 percent. Buick deliveries were up 5 percent and GMC deliveries were up 10 percent. The all-new Cadillac XT4 continues to lead its segment and the all-new Cadillac XT6 has begun shipping to dealers. Cadillac crossover deliveries were up 19 percent in total year over year, helping the brand grow both total and retail sales. The Chevrolet Suburban, Tahoe and GMC Yukon XL were each up more than 20 percent compared to a year ago. Overall, GM deliveries during the second quarter were down 1.5 percent versus a year ago, in line with third-party estimates for industry sales. The company estimates that its retail market share was even with a year ago, with truck and crossover deliveries offsetting lower passenger car sales.  
       
        QUARTER 2 (CALENDAR YEAR-TO-DATE) JANUARY - JUNE   2019 2018 %Change Volume   2019 2018 %Change Volume   Cascada 1,312 1,374 -4.5   2,058 2,292 -10.2   Enclave 15,159 12,551 20.8   27,739 22,420 23.7   Encore 24,291 23,167 4.9   48,897 48,635 0.5   Envision 9,138 7,118 28.4   16,761 16,814 -0.3   LaCrosse 2,487 4,053 -38.6   5,389 11,119 -51.5   Regal 2,985 4,507 -33.8   6,393 8,215 -22.2   Buick Total 55,373 52,891 4.7   107,240 109,695 -2.2   ATS 371 3,785 -90.2   893 7,747 -88.5   CT6 1,862 2,427 -23.3   4,050 4,894 -17.2   CTS 2,443 2,640 -7.5   4,871 5,082 -4.2   Escalade 9,432 9,655 -2.3   16,251 17,766 -8.5   XT4 7,080 0 ***.*   14,106 0 ***.*   XT5 13,118 17,045 -23.0   26,396 31,890 -17.2   XT6 74 0 ***.*   74 0 ***.*   XTS 5,359 3,665 46.2   9,093 8,563 6.2   Cadillac Total 39,739 39,222 1.3   75,734 75,949 -0.3   Blazer 11,772 0 ***.*   14,795 0 ***.*   Bolt EV 3,965 3,483 13.8   8,281 7,858 5.4   Camaro 12,433 13,588 -8.5   24,516 25,380 -3.4   Colorado 31,669 41,016 -22.8   65,163 69,875 -6.7   Corvette 5,788 5,785 0.1   9,731 10,242 -5.0   Cruze 16,166 37,836 -57.3   39,477 77,691 -49.2   Equinox 85,657 73,967 15.8   174,157 156,365 11.4   Express 21,528 21,413 0.5   38,743 41,187 -5.9   Impala 12,536 13,595 -7.8   25,795 27,662 -6.7   LCF 1,305 756 72.6   1,864 1,286 44.9   Malibu 30,974 42,267 -26.7   65,171 76,417 -14.7   Silverado HD 31,496 37,452 -15.9   61,037 76,471 -20.2   Silverado LD 109,930 118,077 -6.9   194,426 214,603 -9.4   Silverado MD 1,038 0 ***.*   1,314 0 ***.*   Sonic 4,024 4,582 -12.2   8,484 10,565 -19.7   Spark 7,226 4,454 62.2   13,649 11,399 19.7   Suburban 18,266 15,136 20.7   29,295 29,861 -1.9   Tahoe 32,942 26,880 22.6   53,795 50,523 6.5   Traverse 38,152 35,892 6.3   72,375 74,090 -2.3   Trax 21,790 26,507 -17.8   46,370 46,989 -1.3   Volt 1,146 4,336 -73.6   3,666 7,814 -53.1   Chevrolet Total 499,847 528,100 -5.3   952,248 1,019,019 -6.6   Acadia 28,420 20,108 41.3   59,620 50,008 19.2   Canyon 11,909 9,635 23.6   18,863 16,848 12.0   Savana 9,503 7,167 32.6   16,069 11,964 34.3   Sierra HD 13,946 14,364 -2.9   23,188 27,022 -14.2   Sierra LD 42,911 45,042 -4.7   74,215 73,852 0.5   Terrain 24,988 22,327 11.9   50,352 55,291 -8.9   Yukon 20,023 19,520 2.6   34,970 34,522 1.3   GMC Total 151,700 138,163 9.8   277,277 269,507 2.9   GM Vehicle Total 746,659 758,376 -1.5   1,412,499 1,474,170 -4.2  
    • By Drew Dowdell
      General Motors and Bechtel are teaming up to form a new company to deploy a widespread fast-charging network. Neither company plans to put any money into the project, outside investors are being solicited.  The network will help General Motors, which plans to introduce 20 new EVs by 2023.  It will also help other manufacturers of EVs. 
      General Motors will provide data to help decide where to locate the EV charging stations and Bechtel will use its own experts for the engineering and building of the stations. Much of the data will come from GM's OnStar system to help learn where people tend to park.  Data from both electric and gasoline powered vehicles will be used.
      Additional fast-charging infrastructure is seen as a requirement to increasing electric vehicle sales. According to a survey by AAA, one of the biggest concerns Americans have about EVs is having enough locations to charge them.  
      The network built by Bechtel and GM will not be limited to interstate highways where most fast charging stations have been located so far.  The company will also locate chargers in urban areas targeting apartments and condos where drivers cannot have a home charger of their own. 
      The new venture joins major initiatives from Electrify America, a Volkswagen funded EV station program, and Tesla with Supercharging, to build out a nationwide network of charging stations. 

      View full article
    • By Drew Dowdell
      General Motors and Bechtel are teaming up to form a new company to deploy a widespread fast-charging network. Neither company plans to put any money into the project, outside investors are being solicited.  The network will help General Motors, which plans to introduce 20 new EVs by 2023.  It will also help other manufacturers of EVs. 
      General Motors will provide data to help decide where to locate the EV charging stations and Bechtel will use its own experts for the engineering and building of the stations. Much of the data will come from GM's OnStar system to help learn where people tend to park.  Data from both electric and gasoline powered vehicles will be used.
      Additional fast-charging infrastructure is seen as a requirement to increasing electric vehicle sales. According to a survey by AAA, one of the biggest concerns Americans have about EVs is having enough locations to charge them.  
      The network built by Bechtel and GM will not be limited to interstate highways where most fast charging stations have been located so far.  The company will also locate chargers in urban areas targeting apartments and condos where drivers cannot have a home charger of their own. 
      The new venture joins major initiatives from Electrify America, a Volkswagen funded EV station program, and Tesla with Supercharging, to build out a nationwide network of charging stations. 
  • Social Stream

  • Who's Online (See full list)

  • My Clubs

About us

CheersandGears.com - Founded 2001

We ♥ Cars

Get in touch

Follow us

Recent tweets

facebook

×
×
  • Create New...