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Drew Dowdell

GM News: GM Rolls Back the Odometer on Chevy and GMC Powertrain Warranties

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In a memo released to dealers yesterday, General Motors announced that beginning with 2016 model year vehicles, the powertrain warranty will be shortened from 100,000 miles to 60,000 miles on Chevrolet and GMC models, while still remaining in effect for 5 years. Buick's existing 6 year / 70,000 mile powertrain warranty remains in effect. General Motors began offering 5 year / 100,000 mile powertrain warranties in 2007 at a time when public confidence in the company was low. There is no mention of Cadillac in the memo, so it looks like they will keep the 5 year / 100,000 powertrain warranty they currently offer.

Also being scaled back is the amount of included maintenance. Current Chevy, Buick, and GMC vehicles come with 4 scheduled maintenance visits included in the first 2 years of ownership. That will be cut back to 2 scheduled maintenance visits beginning for model year 2016.

GM says this move brings the warranties for these brands more in line with their direct competition.

This is where the brands stack up for most of their respective models:

Family Brands:

Fiat: 4 years / 50,000 miles

Chevrolet, GMC, Ford, Honda, Nissan: 5 years / 60,000 miles

Ram, Dodge, Chrysler, Jeep: 5 years /100,000 miles

Toyota: 6 years / 60,000 miles

Hyundai, Kia, Mitsubishi: 10 years / 100,000 miles

Premium Brands:

Audi, BMW, Mercedes-Benz, Jaguar/LR, Volvo, Porsche: 4 years / 50,000

Cadillac: 5 years / 100,000 miles

Buick, Acura, Lexus, Lincoln: 6 years / 70,000 miles\

We obtained a copy of the memo which you can read below. (click to enlarge)

warranty2016


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Interesting and sad. I always hoped GM would take the high road and like the Koreans lead with superior powertrain warranties in the US. This smells of the Bean counters taking back control again so as to increase the bonuses to the executives.

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dfelt, it's a high % that i'd agree with you...or the unions.

what i hope it is, is more money for R&D.

There's being competitive, and there is also coming down to the other's level.

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dfelt, it's a high % that i'd agree with you...or the unions.

what i hope it is, is more money for R&D.

There's being competitive, and there is also coming down to the other's level.

Yet if they believe in their product and build it at a high quality level, the warranty will cost them very little if anything to have that extra 40K miles.

 

It is belief in yourself and the product you make that speaks volumes to customers. 

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In the end, I think that very few will notice.  Most drivers will age out before hitting 100k miles anyway. 

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I don't think a lot of buyers really care that much about the warranty, it isn't a deal breaker on the car, otherwise the Camry wouldn't outsell the Sonata by 2 or 3 to 1.  Cutting the warranty looks bad short term, makes people think GM doesn't believe in their product, but after a few months people will forget about, and most buyers probably only expect 4 yr/50k mile warranties anyway. 

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In the end, I think that very few will notice.  Most drivers will age out before hitting 100k miles anyway. 

 

 

This is exactly why....and most people won't care. Only GM will get yelled at because they are the usual target.....

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In the end, I think that very few will notice.  Most drivers will age out before hitting 100k miles anyway. 

 

 

This is exactly why....and most people won't care. Only GM will get yelled at because they are the usual target.....

 

 

...which is the sad part.

 

 

Cort :) www.oldcarsstronghearts.com

1979 & 1989 Caprice Classics | pigValve, paceMaker, cowValve
"It goes so fast" __ Jodee Messina __ 'Was That My Life?'

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This explains why I used to drive Buicks and Cadillacs, but today I drive a Hyundai Genesis. 10 year / 100,000 mile warranty shows me the manufacturer stands behind the product.

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when you start having turbos and 8 speed trannies, and more AWD systems, this is what you get.

 

i don't think this helps owner confidence.........

 

i agree on those with the 10/100's and 5/60 BTB

 

I think you see a lot of dealerships tacking on 'lifetime powertrain warranties', so maybe GM figures they won't need to cover it so long any more.

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A stupid move. Especially when consumer confidence is still not very strong with GM products. Just about everybody I know has traded their GM product in on a foreign competitor and this just re-enforces why. Bean counters still rule the roost at the general and always will. With technology at an all time high, drive train warranties will be looked at more than ever unless your Toyota or Honda who people will blindly trust even if there was no warranty at all. Shortening the warranty on a GM will be perceived as that manufacturer not having confidence in their product.

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Well so far no real back lash. Even dealers asked how things were going have indicated few people have issues with this or even bring it up.

 

The fact is GM will get through this just fine. The engines and transmission for the most part are not an issue for them. Most of their drivetrains has out lived their cars easily with very high miles. The cars may not be pretty but they keep running.

 

Also many of the systems on the engine are covered with the Emissions warranty right up to the plug wires and plugs. It is still 5 year 100,000 mile warranty as mandated by the government. Things that are often an issue like injectors or electronics are covered.

 

Most people never even go to the dealers on these as they have no idea they are covered.

 

I know some of you have your doubts but this one will work out with no issue.

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The truth is that the vast majority of drivers aged out of the warranty long before 100k miles. Less than 12,000 miles a year is pretty typical for most people. 

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The truth is that the vast majority of drivers aged out of the warranty long before 100k miles. Less than 12,000 miles a year is pretty typical for most people. 

 

I just considered this and 3 of the 4 cars in the garage here now are aged out far short of the 100,000 miles. I also looked at our past cars and all of them but one aged out well before 100,000 miles. We here average at about 12,000 on the wife's car as it get most the work but even my daily driver only sees 9,000 miles a year. it can take me 10-12 years to hit 100,000 miles.

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I am in the minority that takes my weekends and vacation to do road trips with 25-30K miles a year so for me I mile out a warranty before aging out the warranty.

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    • By William Maley
      GMC seems to be following Chevrolet's idea of offering different versions of its trucks to suit different buyers. Case in point is the recently revealed 2019 Sierra 1500 Elevation.
      Starting with the double cab variant, GMC adds a combination of body-color and backed-out accents, along with a set of 20-inch wheels finished in black. Under the hood resides the recently unveiled turbocharged 2.7L four-cylinder producing 310 horsepower and 348 pound-feet of torque. Optional engines include the 5.3L V8 with 355 horsepower and the 3.0L turbodiesel inline-six. You will have the choice of two or four-wheel drive. GMC will also offer the X31 Off Road Package that brings Rancho off-road shock absorbers, locking rear differential, hill descent control, skid plates, a two-speed transfer case, and a heavy-duty air filter.
      The 2019 Sierra Elevation conveys a youthful, athletic presence that demonstrates GMC’s tailored approach. With inherent truck capabilities and functionality, Elevation is able to take you off the beaten path along with your gear while standing out from the pack,” said Rich Latek, GMC marketing director.
      The Elevation will be one of Sierra models available at launch later this fall.
      Source: GMC


      GMC Reaches New Heights with Next Gen 2019 Sierra Elevation
      Double-cab model boasts a bold and confident attitude with elevated capability DETROIT — The launch of the next generation Sierra lineup continues with the introduction of the new 2019 GMC Sierra Elevation. Adding to other recently revealed bold, powerful models of the Sierra, the Elevation makes a statement in design, capability and advanced connectivity.
      The Sierra Elevation, along with Denali, AT4 and SLT, is designed to meet the needs and preferences of discerning GMC customers. The next generation Sierras are built upon a prominent foundation of strong bodywork that incorporates chiseled fenders and a tall, powerful hood capped with a bigger and bolder grille than any Sierra prior. Elevation sets itself apart with distinct monochromatic door handles, bumpers and grille surround. The commanding design is amplified by black exterior accents, including the grille insert, tow hooks, side window trim and standard 20-inch aluminum wheels.
      Like other modern GMC designs, advanced lighting technology plays a key role in shaping the 2019 Sierra Elevation. New high-intensity LED headlamps that incorporate C-shaped "light blade" signature lighting elements, LED fog lamps and C-shaped LED elements within the taillights are all standard.
      “The 2019 Sierra Elevation conveys a youthful, athletic presence that demonstrates GMC’s tailored approach,” said Rich Latek, GMC marketing director. “With inherent truck capabilities and functionality, Elevation is able to take you off the beaten path along with your gear while standing out from the pack.”
      The Sierra Elevation is based off the double cab model and is offered with two- or four-wheel-drive configurations. The next generation double cab has nearly 3 inches of additional rear-seat legroom compared to the current model and best-in-class double cab front head- and legroom (max.).
      Elevated Capability
      The Sierra Elevation leverages innovative technology and smart engineering to enhance capability and elevate driver confidence. With the Traction Select System and the twist of a dial, the driver can choose from preset modes designed for distinct purposes or conditions. Selecting one of these modes adjusts Sierra’s transmission shift points, throttle mapping and other systems to optimize performance for the situation at hand. Tour mode, for instance, is ideal for everyday driving, while Terrain mode configures the Sierra for venturing off the beaten path.
      For those who frequently venture off-road, Sierra Elevation is available with the X31 Off Road package, which includes unique suspension tuning with Rancho shocks, locking rear differential, Hill Descent Control, protective underbody skidplates, heavy-duty air filter, dual exhaust system and a two-speed transfer case with low-range gearing topped off with all-terrain tires.
      If trailering a camper or other gear is part of your adventure, the 2019 Sierra Elevation was designed from square one with trailering in mind. The available ProGrade Trailering System incorporates a number of innovative features, including an advanced available Trailering App, designed to help take the guesswork out of connecting and towing a trailer.
      Purposeful Functionality
      The Sierra Elevation was engineered to get you and your gear — be it kayaks, camping, mountain bikes, motorcycles or beyond — where you need to go, building on the foundation of the best-in-class cargo volume standard with every all-new Sierra: 89.1 cubic feet on standard box models. Thanks to more tie-downs, enhanced cargo lighting and larger rear corner steps, the task of loading and securing gear is easier than ever. A 120V outlet in the rear supplies power to equipment needed for a day at the campsite or on the trails.
      Available accessory GearOn rails within the box allow for bike racks, kayak carriers and other accessories to be installed or adjusted quickly and easily. The rails’ integrated position makes cargo more accessible and frees up space in the rest of the box.
      Next Generation Performance
      The Sierra Elevation is available with a number of new engine and transmission configurations that deliver the perfect blend of power and capability.
      Standard on the 2019 Sierra Elevation is an all-new 2.7-liter turbocharged engine paired with an eight-speed automatic transmission that delivers 310 horsepower and 348 lb-ft of torque.
      The next generation 5.3-liter V-8 is also available on the Sierra Elevation, in conjunction with an eight-speed automatic transmission. This improved version of the 5.3-liter V-8 utilizes a new Dynamic Fuel Management system that enables the engine to operate on one to eight cylinders, depending on demand, to optimize power and efficiency.
      Early in 2019, the Sierra Elevation will also be offered with a new 3.0-liter turbo-diesel inline-six-cylinder engine, along with a 10-speed automatic transmission.
      Advanced Connectivity
      An 8-inch diagonal GMC Infotainment System that incorporates Android Auto and Apple CarPlay compatibility* is standard on the Sierra Elevation, along with a six-speaker audio system. A premium GMC Infotainment System that incorporates a higher resolution touchscreen, advanced personalization features, voice recognition functionality and available in-vehicle apps is optional, as is a 7-speaker Bose premium audio system. USB Type A and Type C ports for charging mobile devices are standard.
      The 2019 GMC Sierra Elevation will be available starting in the fall of 2018.
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