Jump to content
Drew Dowdell

GM News: GM Rolls Back the Odometer on Chevy and GMC Powertrain Warranties

Recommended Posts

In a memo released to dealers yesterday, General Motors announced that beginning with 2016 model year vehicles, the powertrain warranty will be shortened from 100,000 miles to 60,000 miles on Chevrolet and GMC models, while still remaining in effect for 5 years. Buick's existing 6 year / 70,000 mile powertrain warranty remains in effect. General Motors began offering 5 year / 100,000 mile powertrain warranties in 2007 at a time when public confidence in the company was low. There is no mention of Cadillac in the memo, so it looks like they will keep the 5 year / 100,000 powertrain warranty they currently offer.

Also being scaled back is the amount of included maintenance. Current Chevy, Buick, and GMC vehicles come with 4 scheduled maintenance visits included in the first 2 years of ownership. That will be cut back to 2 scheduled maintenance visits beginning for model year 2016.

GM says this move brings the warranties for these brands more in line with their direct competition.

This is where the brands stack up for most of their respective models:

Family Brands:

Fiat: 4 years / 50,000 miles

Chevrolet, GMC, Ford, Honda, Nissan: 5 years / 60,000 miles

Ram, Dodge, Chrysler, Jeep: 5 years /100,000 miles

Toyota: 6 years / 60,000 miles

Hyundai, Kia, Mitsubishi: 10 years / 100,000 miles

Premium Brands:

Audi, BMW, Mercedes-Benz, Jaguar/LR, Volvo, Porsche: 4 years / 50,000

Cadillac: 5 years / 100,000 miles

Buick, Acura, Lexus, Lincoln: 6 years / 70,000 miles\

We obtained a copy of the memo which you can read below. (click to enlarge)

warranty2016


View full article

Share this post


Link to post
Share on other sites

Interesting and sad. I always hoped GM would take the high road and like the Koreans lead with superior powertrain warranties in the US. This smells of the Bean counters taking back control again so as to increase the bonuses to the executives.

Share this post


Link to post
Share on other sites

dfelt, it's a high % that i'd agree with you...or the unions.

what i hope it is, is more money for R&D.

There's being competitive, and there is also coming down to the other's level.

Share this post


Link to post
Share on other sites

dfelt, it's a high % that i'd agree with you...or the unions.

what i hope it is, is more money for R&D.

There's being competitive, and there is also coming down to the other's level.

Yet if they believe in their product and build it at a high quality level, the warranty will cost them very little if anything to have that extra 40K miles.

 

It is belief in yourself and the product you make that speaks volumes to customers. 

  • Upvote 2

Share this post


Link to post
Share on other sites

I don't think a lot of buyers really care that much about the warranty, it isn't a deal breaker on the car, otherwise the Camry wouldn't outsell the Sonata by 2 or 3 to 1.  Cutting the warranty looks bad short term, makes people think GM doesn't believe in their product, but after a few months people will forget about, and most buyers probably only expect 4 yr/50k mile warranties anyway. 

Share this post


Link to post
Share on other sites

In the end, I think that very few will notice.  Most drivers will age out before hitting 100k miles anyway. 

 

 

This is exactly why....and most people won't care. Only GM will get yelled at because they are the usual target.....

Share this post


Link to post
Share on other sites

 

In the end, I think that very few will notice.  Most drivers will age out before hitting 100k miles anyway. 

 

 

This is exactly why....and most people won't care. Only GM will get yelled at because they are the usual target.....

 

 

...which is the sad part.

 

 

Cort :) www.oldcarsstronghearts.com

1979 & 1989 Caprice Classics | pigValve, paceMaker, cowValve
"It goes so fast" __ Jodee Messina __ 'Was That My Life?'

Share this post


Link to post
Share on other sites
Guest Advocate

This explains why I used to drive Buicks and Cadillacs, but today I drive a Hyundai Genesis. 10 year / 100,000 mile warranty shows me the manufacturer stands behind the product.

Share this post


Link to post
Share on other sites

when you start having turbos and 8 speed trannies, and more AWD systems, this is what you get.

 

i don't think this helps owner confidence.........

 

i agree on those with the 10/100's and 5/60 BTB

 

I think you see a lot of dealerships tacking on 'lifetime powertrain warranties', so maybe GM figures they won't need to cover it so long any more.

Share this post


Link to post
Share on other sites

A stupid move. Especially when consumer confidence is still not very strong with GM products. Just about everybody I know has traded their GM product in on a foreign competitor and this just re-enforces why. Bean counters still rule the roost at the general and always will. With technology at an all time high, drive train warranties will be looked at more than ever unless your Toyota or Honda who people will blindly trust even if there was no warranty at all. Shortening the warranty on a GM will be perceived as that manufacturer not having confidence in their product.

Share this post


Link to post
Share on other sites

Well so far no real back lash. Even dealers asked how things were going have indicated few people have issues with this or even bring it up.

 

The fact is GM will get through this just fine. The engines and transmission for the most part are not an issue for them. Most of their drivetrains has out lived their cars easily with very high miles. The cars may not be pretty but they keep running.

 

Also many of the systems on the engine are covered with the Emissions warranty right up to the plug wires and plugs. It is still 5 year 100,000 mile warranty as mandated by the government. Things that are often an issue like injectors or electronics are covered.

 

Most people never even go to the dealers on these as they have no idea they are covered.

 

I know some of you have your doubts but this one will work out with no issue.

Share this post


Link to post
Share on other sites

The truth is that the vast majority of drivers aged out of the warranty long before 100k miles. Less than 12,000 miles a year is pretty typical for most people. 

 

I just considered this and 3 of the 4 cars in the garage here now are aged out far short of the 100,000 miles. I also looked at our past cars and all of them but one aged out well before 100,000 miles. We here average at about 12,000 on the wife's car as it get most the work but even my daily driver only sees 9,000 miles a year. it can take me 10-12 years to hit 100,000 miles.

Share this post


Link to post
Share on other sites

I am in the minority that takes my weekends and vacation to do road trips with 25-30K miles a year so for me I mile out a warranty before aging out the warranty.

Share this post


Link to post
Share on other sites

Your content will need to be approved by a moderator

Guest
You are commenting as a guest. If you have an account, please sign in.
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Who's Online   0 Members, 0 Anonymous, 85 Guests (See full list)

    There are no registered users currently online



  • Social Stream

  • Similar Content

    • By William Maley
      Earlier this week, we reported that Chevrolet wouldn't be showing anything at next month's Detroit Auto Show, deflating the dreams of many that the mid-engine Corvette would finally be revealed. We found ourselves wondering if something happened that caused Chevrolet to rethink their plans.
      GM Authority has learned from sources that a problem with the next-generation Corvette's electrical system has been found. The current system isn't able to carry the load necessary to support the necessary components in the vehicle. This will result in engineers making various changes to the system and suppliers to come up with new parts. This has reportedly pushed back the launch by six months.
      GM Authority does report that this delay shouldn't prevent Chevrolet from launching the mid-engine Corvette as a 2020 model-year vehicle.
      Source: GM Authority

      View full article
    • By William Maley
      Earlier this week, we reported that Chevrolet wouldn't be showing anything at next month's Detroit Auto Show, deflating the dreams of many that the mid-engine Corvette would finally be revealed. We found ourselves wondering if something happened that caused Chevrolet to rethink their plans.
      GM Authority has learned from sources that a problem with the next-generation Corvette's electrical system has been found. The current system isn't able to carry the load necessary to support the necessary components in the vehicle. This will result in engineers making various changes to the system and suppliers to come up with new parts. This has reportedly pushed back the launch by six months.
      GM Authority does report that this delay shouldn't prevent Chevrolet from launching the mid-engine Corvette as a 2020 model-year vehicle.
      Source: GM Authority
    • By William Maley
      If you were hoping that Chevrolet would bring the house down next month with the debut of the mid-engine Corvette at the Detroit Auto Show, we have some bad news for you.
      GM Authority has learned from GM that Chevrolet isn't planning to show anything car or crossover related at the show. Motor Authority was able to confirm this report by speaking to sources who know GM's plans for future vehicles. It is expected that the Cadillac XT6 crossover will debut at the show.
      Rumor has it that GM could debut the mid-engine Corvette at the New York Auto Show - the original 1953 Corvette debuted at the Motorama event that year in New York - or hold its own event to have the media focus on the new model and nothing else. The latter option seems the most likely to us.
      We'll keep you posted if anything changes.
      Source: GM Authority, Motor Authority

      View full article
    • By William Maley
      If you were hoping that Chevrolet would bring the house down next month with the debut of the mid-engine Corvette at the Detroit Auto Show, we have some bad news for you.
      GM Authority has learned from GM that Chevrolet isn't planning to show anything car or crossover related at the show. Motor Authority was able to confirm this report by speaking to sources who know GM's plans for future vehicles. It is expected that the Cadillac XT6 crossover will debut at the show.
      Rumor has it that GM could debut the mid-engine Corvette at the New York Auto Show - the original 1953 Corvette debuted at the Motorama event that year in New York - or hold its own event to have the media focus on the new model and nothing else. The latter option seems the most likely to us.
      We'll keep you posted if anything changes.
      Source: GM Authority, Motor Authority
    • By William Maley
      Chevrolet has revealed the first details and images of the upcoming 2020 Silverado HD that will be premiering in February - most likely at the Chicago Auto Show.
      The most evident item that will determine whether or not you like the truck is the front end. Chevrolet wanted to make the heavy-duty Silverado slightly different than its light-duty brother. This is done via a larger grille with an industrial look. Other design changes include squared-off fenders and smoother surfacing on the sides. Chevrolet has introduced a set of integrated steps into the side of the bed that is said to help with access to the available fifth-wheel hitch. No pictures of the interior were provided, but we're expecting it to be similar to the Silverado 1500.
      Like the current Silverado HD, the 2019 model will have two engines. There will be "an all-new gasoline engine with direct injection mated to a six-speed transmission" and a "Duramax Turbo-Diesel V-8, which delivers 910 lb-ft of torque through an all-new, Allison 10-speed transmission." Chevrolet is keeping quiet on various technical details for both engines.
      Sales are expected to begin sometime in the middle of next year.
      Gallery: 2020 Chevrolet Silverado HD
      Source: Chevrolet


      MOST CAPABLE, MOST ADVANCED SILVERADO HEAVY DUTY EVER TO DEBUT IN FEBRUARY 2019
      2020 Silverado HD is the third all-new Silverado in 18 months DETROIT — When the 2020 Silverado HD debuts in February 2019 it will be the most capable and most advanced Silverado HD ever. It will also be the third all-new Silverado model from Chevrolet in just 18 months — each designed for different customers.
      “We know the needs and priorities of heavy-duty customers are different than those of either light-duty or medium-duty customers,” said Jaclyn McQuaid, chief engineer, Silverado HD. “As such, we built a heavy-duty truck tailor-made for them that has more differentiation than ever before from light-duty models, offers advanced towing technologies to improve towing confidence and includes new features such as the integrated Bedstep, which makes it easier to access the bed while pulling a fifth-wheel trailer.”
      Built at the Flint Assembly plant in Flint, Mich., the new Silverado HD’s design has a bold, sculpted form that follows its enhanced heavy-duty function, differentiating it from the light-duty Silverado. In fact, the 2020 Silverado HD exterior shares only the roof with its Silverado 1500 stablemate — every other piece of sheet metal is exclusive to Silverado HD.
      “We set out to make a statement with the 2020 Silverado HD and wanted to visually capture the power and capability of the truck,” said Brian Izard, lead exterior designer for Silverado HD. “The result is a truck that looks like a piece of heavy machinery with modern, chiseled finishes and customer-focused details.”
      The interior benefits from similar architectural changes made to the all-new Silverado 1500, including an additional 3 inches of legroom on crew cab models and a taller, more comfortable seating position.
      Under the 2020 Silverado HD’s hood is a choice of two new powertrains: an all-new gasoline engine with direct injection mated to a six-speed transmission, or the Duramax Turbo-Diesel V-8, which delivers 910 lb-ft of torque through an all-new, Allison 10-speed transmission.
      The 2020 Silverado HD also will offer all-new customer-focused trailering technology, significant increases in towing and payload capabilities and a host of technologies and features designed specifically for heavy-duty truck customers.
      GM’s focus on understanding truck customers has helped build the most successful truck franchise in the industry over the last four years. Since introducing the industry’s first three-truck strategy with midsize, full-size light-duty and full-size heavy-duty trucks in 2014, GM has been the best-selling truck manufacturer for four consecutive years. The company has sold more than 600,000 pickups than the closest manufacturer from 2014 through the first three quarters of 2018.
      That momentum is expected to continue with the launches of the new Colorado ZR2 Bison, all-new Silverado 1500, the all-new Silverado Medium-Duty trucks and now the all-new Silverado HD models.
      The 2020 Silverado HD goes on sale in mid-2019, stay tuned for more details about the all-new 2020 Silverado HD.

      View full article
  • My Clubs

  • Recently Browsing

    No registered users viewing this page.

  • Reader Rides

About us

CheersandGears.com - Founded 2001

We ♥ Cars

Get in touch

Follow us

Recent tweets

facebook

×